Privacy Policy
Effective date: 2026-04-01 · Version 1.0
BATENCORE · SAHLA MADINA SARL A.U · Tan-Tan, Morocco

Article 1
Data Controller
The data controller is SAHLA MADINA SARL A.U, operating BATENCORE, headquartered in Tan-Tan, Morocco.

Contact: contact@batencore.com

Article 2
Data We Collect
Depending on the Service used, we may collect the following data:

Article 3
Purpose of Processing
We process personal data solely for the following purposes:
We do not sell, rent, or share personal data with third parties for marketing purposes.

Article 4
Data Retention
Order and payment records: 10 years (legal obligation).

D7_SEAL certificates: Retained indefinitely as part of the public verification registry.

Account data: Retained for the duration of the subscription + 12 months after cancellation.

Email communications: 3 years.

Article 5
Your Rights (GDPR)
If you are located in the European Economic Area, you have the following rights under the GDPR:
To exercise any of these rights, contact contact@batencore.com. We will respond within 30 days.

Article 6
Cookies and Local Storage
BATENCORE does not use tracking cookies or analytics.

We use localStorage in your browser solely to remember your language preference (EN/FR/DE/ES). This data never leaves your device and is not transmitted to our servers.

The Paddle payment SDK (loaded only on /pricing pages) may set its own cookies for fraud detection. These are governed by Paddle's Privacy Policy.

Article 7
Third-Party Processors
Paddle.com Market Limited — payment processing and Merchant of Record. Paddle stores and processes payment data under their own privacy policy. BATENCORE does not receive or store card details.

Hetzner Online GmbH — cloud hosting provider. Our servers are located in Germany (EU). Hetzner processes IP addresses as part of standard server log operations.

Article 8
Governing Law
This Privacy Policy is governed by French law. Disputes shall be subject to the exclusive jurisdiction of the courts of Paris, France, without prejudice to your rights under mandatory local consumer protection laws.

Article 9
Contact
SAHLA MADINA SARL A.U · BATENCORE
Tan-Tan, Morocco
contact@batencore.com